A: No. You will need a Windows virtual machine (Parallels/VMware) or a Windows laptop. Note that USB dongles often have compatibility issues with VMs.

A: Contact your original Gent distributor. If you have a valid dongle serial number, they will provide a fresh download link.

Disclaimer: This article is for informational purposes only. Gent, Vigilon, and associated software are trademarks of Honeywell International Inc. Unauthorized access, modification, or programming of fire alarm systems may violate local laws, breach insurance policies, and create life-safety risks. Always ensure you are a certified, authorized technician before attempting to download or use this software. Introduction The Gent Vigilon is one of the most respected addressable fire alarm control panels in the global market, renowned for its reliability in complex environments like airports, hospitals, shopping centers, and high-rise buildings. However, to configure, modify, or troubleshoot a Vigilon system, you need a specific suite of software tools.